• 90°
franklin county times

Seminars set next week to enhance customer service

By By Steve Gillespie / staff writer
Nov. 7, 2002
Several hundred people have registered for one of two customer service seminars next week at Mississippi State University-Meridian Campus and room remains available for more.
The deadline to register for the free seminars is Monday; the seminars are set for 2 p.m.-4 p.m. and 6 p.m.-8 p.m. on Nov. 14 in the Kahlmus Auditorium.
The seminars, focusing on basic customer relations, will be presented by Dr. Mike Thompson, certified customer service trainer and professor of marketing at Delta State University.
He has offered seminars throughout the Southeastern United States for retail businesses, banks, hospitals and service agencies.
Organizers of the seminars include Sandy Bynum, executive director of the Lauderdale County Tourism Bureau; Doc Braswell, business specialist with MSU-Meridian; and Sonny Fisher, of the Small Business Development Center at MSU in Starkville.
Fisher said participants in Thompson's seminars have seen improvements in employee attitudes, production and profits.
Braswell said making a good impression plays a large role in economic development. He said he hopes the seminars will raise the level of awareness locally about the importance of customer service to businesses and the community at large.
Bynum said more seminars are being discussed. She said she would like to see customer service seminars offered locally at least twice a year.

News

Russellville Parks and Rec adult softball league grows interest

Franklin County

PROGRESS 2024: Veteran Spotlight – Thomas Randall Miller

Franklin County

Community Spirit Bank announces promotion

Franklin County

Police search underway for man wanted in three states

Franklin County

Local students earn collegiate honors

East Franklin

PHOTOS: East Franklin Junior High awards honors

News

Traveling band makes stop at Phil Campbell High School

News

Russellville Parks and Rec holds adult sandlot softball game

Galleries

PHOTOS: Community celebrates Fourth of July with annual Jam on Sloss Lake

News

Second Canadian Phil greeted by town

Franklin County

Franklin County Schools lead nurse school nurse named administrator of the year

News

Former Russellville resident performs in ‘Miracle Worker’

Galleries

PHOTOS: Russellville, Red Bay public libraries enjoy summer reading program events

Franklin County

PROGRESS 2024: Veteran Spotlight: Robbie Richardson

News

University of Mississippi announces spring Chancellor’s Honor Roll

News

PHOTOS: Community turns out for Phil Campbell Festival

Franklin County

University of Alabama announces spring graduates

Franklin County

Dean’s, president’s lists students named for UA spring term

Franklin County

PROGRESS 2024: Veteran Spotlight – Hugh Plott

Galleries

PHOTOS: Inaugural downtown Russellville Art Crawl winners

Galleries

PHOTOS: Russellville Public Library holds princess, pirates bounce party

Franklin County

Northwest Shoals Community College signs 24 students in FAME class

Franklin County

PROGRESS 2024: Veteran Spotlight – Tony Chard

News

Car show benefit helps raise needed funds

x