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Local bank, credit union get Forbes nod

With the release of Forbes’ Best Banks and Best Credit Unions lists for 2021, two local institutions are celebrating their standing in the state.

LISTERHILL CREDIT UNION

Listerhill Credit Union has once again been named the best credit union in Alabama, according to Forbes’ 2021 rankings of America’s Best-in-State Credit Unions.

Forbes rated banks and credit unions based on overall recommendations and satisfaction along with five sub-dimensions: trust, terms and conditions, branch services, digital services and financial advice. More than 25,000 customers were surveyed through market research firm Statista to capture their opinions on current and former banking relationships.

Of the 5,068 credit unions nationwide, 3.6 percent made Forbes’ list.

“We are once again honored to receive this distinction as a leader among credit unions,” said Brad Green, president and CEO of Listerhill. “From our Board of Directors to our employees, Listerhill remains committed to provide the absolute best in service, convenience and value to our members.”

Listerhill vice president of marketing Chris Anderson called the recognition the “direct result of the hard work the Listerhill team has put into innovation and renovation.”

“With the continued rollout of our 24/7 Smart ATMs, a leading-edge mobile app, lightning-fast online applications and modernized retail branches, Listerhill has built an experience the community cannot find anywhere else,” Anderson said. “We’re proud of that.”

This is the fourth year Forbes has ranked banks and credit unions across the country. Listerhill has ranked each year and has reached the top spot in Alabama for the past two.

Listerhill Credit Union is a nonprofit, member-owned financial institution headquartered in Muscle Shoals, with a local branch on Highway 43 in Russellville. Founded by local residents 69 years ago, Listerhill has grown to include 98,000 members and $1.16 billion in assets with 17 branches, making it the seventh largest credit union based in Alabama.

For more information, visit www.listerhill.com or call 800-239-6033.

BANK INDEPENDENT

Bank Independent has been recognized as part of Forbes’ annual nationwide list of America’s Best-In-State Banks 2021 and ranks No. 1 in the state for a second year in a row. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.

Forbes Best-In-State Banks 2021 comprises the top banks based on the results of independent surveys involving approximately 25,000 U.S. consumers who were asked to rate the financial institutions at which they have or have had checking accounts.

Participants made recommendations regarding overall satisfaction along with their assessments about trust, terms and conditions, branch services, digital services and financial advice.

“I want to thank our customers who made the Forbes Best-in-State Bank 2021 award possible for a second year in a row,’ said Rick Wardlaw, CEO of Bank Independent. “The past year, operating through a pandemic, presented many challenges and opportunities to meet and exceed your expectations. Thank you for trusting us to meet your financial needs.

“On behalf of our more than 600 Bank Independent team members who strive every day to provide excellent customer service with the end goal of creating raving fans, we’re truly honored.”

Bank Independent has been serving the needs of the community since 1947, with two locations in Russellville and one in Red Bay.

To become part of Bank Independent, visit bibank.com.

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