• 88°
franklin county times

Local banks show appreciation for tellers

By Staff
CUSTOMER SERVICE Michael Rucker, a customer service representative at Citizens National Bank on Highway 19 North, assists customer Shenekia Mosley with a transaction. Rucker is among local bank tellers who will be honored this week during Teller Appreciation Week. Photo by Paula Merritt / The Meridian Star.
By Georgia E. Frye / staff writer
October 3, 2004
Local bank teller Michael Rucker has hopes of being a loan officer, and he said his employers at Citizens National Bank encourage him to follow his dream.
Rucker, 23, has worked at Citizens National Bank on Highway 19 North for about a year and a half, and he has no problem with working a job that is predominantly done by women. It was his love for math and paperwork that led the Little Rock native into the banking business almost four years ago.
Rucker is one of hundreds of local tellers who will be recognized by their employers this week. Teller Appreciation Week is held annually during the first week in October, and is designed to help members of financial institutions convey their appreciation to their tellers.
Citizens National Bank refers to its tellers as customer service representatives, he said, because they wear so many hats. In addition to his everyday duties, Rucker also serves as assistant customer service representative supervisor, filling in for the head teller.
But the best part of his job is the relationship he has with the other four tellers. He said they often socialize outside of work and they are like, "one big happy family."
Tonyaliah McDonald said her co-workers are like family, too. She said she and the four tellers who work at Meridian Mutual Federal Credit Union on 26th Avenue have gotten to know each other well and they spend time together after the bank is closed.
McDonald also said after working at Meridian Mutual for five years, she has really gotten to know her customers. So much so, that she usually knows what kind of transaction they want before they say it.
She said tellers are the most important people in the bank because they see almost everyone who comes in, and they are the representatives that the customers see the most often.

Franklin County

PROGRESS 2024: Veteran Spotlight – Tony Chard

News

Car show benefit helps raise needed funds

News

Russellville High School varsity cheerleaders attend UCA cheer camp

Franklin County

NWSCC receives $18,000 in grants from Dollar General Literacy Foundation

News

Russellville equine therapy visits library program

News

Steam locomotive delivery to Red Bay delayed, arrives July 1

News

Local author holds book signing at RPL

Franklin County

Former Russellville resident performs ‘Miracle Worker’

News

Presenting: Miss Phil Campbell

Franklin County

All American Tang Soo Do students recognized

News

Russellville High School students sign to pursue fine arts careers

Franklin County

Football Funday, special needs probowl take place June 15

Galleries

PHOTOS: RMS students take the stage for spring sing

News

Russellville member named among finalists for GFWC Jennie Award

East Franklin

East Franklin Junior High celebrates May 21 graduation

Belgreen

Belgreen Class of 2024 celebrates graduation

Franklin County

Local churches plan Vacation Bible School programs

Galleries

PHOTOS: Tharptown High School Wildcats graduate

Galleries

PHOTOS: Phil Campbell High School students graduate

Franklin County

NEMCC announces more than 400 to spring vice president’s list

Franklin County

UNA releases spring dean’s, president’s lists

News

Roxy holds June 15 concert, plans other events

Franklin County

Free summer meal program available at Franklin County Schools

News

PHOTOS: Red Bay High School graduates celebrate

x